A Custom GPT with Your Product Knowledge

A Custom GPT

The Challenge

Chemical distributor wanted to retire their form-to-email "Ask a Chemist" program, for something modern and responsive. The problem is that the area of science isboth very broad and specific so there's a lot of information to manage and multiple sources from which to train.

The Solution

TerminusOne delivered a GPT for a major chemical distributor loaded with product knowledge and gives product recommendations with each response. For security, only questions related to the subject matter is permitted.

The Results

  • Distributor got the virtual chemist they always wanted
  • The virtual chemist pulls both internal and external information
  • The virtual chemist requires no wait time, answers are immediate
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